At SwiftPress Support, we offer flexible packages tailored to meet your specific WordPress technical support needs. Choose the package that suits you best and let us take care of all your website issues, so you can focus on what you do best.
Choose Your Package
At SwiftPress Support, we offer flexible pricing packages tailored to meet your specific WordPress technical support needs.
Our Diagnostic Package is perfect for those who need a professional diagnosis of their WordPress website issues. With this package, our expert team will thoroughly analyze the problem and provide you with a comprehensive report. Additionally, you’ll have access to paid options to choose from, allowing you to select the most suitable resolution for your specific needs.
Need more than just a diagnosis? Our Basic Package is designed to address not only the problem diagnosis but also includes basic fixes. Our team will work diligently to resolve the issue and provide you with detailed recommendations for preventive measures to avoid similar problems in the future.
For a more comprehensive solution, our Pro Package offers advanced fixes in addition to diagnosis and basic fixes. Our experienced team will ensure that your WordPress website is running smoothly, and take care of any complex issues that may arise. With the Pro Package, you can rest assured that your website is performing at its best.
100% Risk-Free Money Back Guarantee!
You are fully protected by our 100% Money Back Guarantee. If you don’t like our service over the next 14 days, then we will gladly refund your money. No questions asked!
Thank you for choosing SwiftPress Support!
Founder, SwiftPress Support
Custom Solutions and Services
For unique issues beyond our standard packages, we offer tailored solutions. Our team will give a detailed cost estimate for extra support, helping you decide based on your budget and needs.
We also offer SEO, Google Ads, landing page design, website design, and care plans with web hosting services.
Why Choose SwiftPress Support?
- Experienced WordPress professionals
- Swift and efficient problem diagnosis
- Tailored solutions to meet your specific needs
- Affordable pricing plans to fit any budget
- Exceptional customer support and timely responses
Don’t let technical difficulties hinder your online presence. Let SwiftPress Support be your trusted partner in maintaining a secure and high-performing WordPress website. Choose the pricing plan that suits you best, and let our experts handle the rest!
Contact us now to get started or to inquire about any additional information. We look forward to assisting you on your WordPress journey.
Frequently Asked Questions
1. What is the difference between the Diagnostic Plan and the Basic Plan?
The Diagnostic Plan is designed for those who need a professional diagnosis of their WordPress website issues. Our team will thoroughly analyze the problem and provide a comprehensive report.
We will then give you paid options for us to solve the issue for you, or you can pass on the paid options. In comparison, the Basic Plan includes basic fixes in addition to the diagnosis, and the Pro Plan offers advanced fixes beyond the diagnosis and basic fixes.
2. Can I upgrade from the Diagnostic Plan to a higher plan if I need additional fixes?
Yes, you can upgrade from the Diagnostic Plan to a higher plan if you need additional fixes. Our team can provide a detailed estimate of the additional cost based on the specific needs
3. Are the basic fixes included in the Basic Plan sufficient to resolve most common issues?
The Basic Plan includes basic fixes that are sufficient to resolve most common issues. However, if the issue requires advanced fixes, you can opt for the Pro Plan.
4. Can you provide examples of advanced fixes included in the Pro Plan?
Some examples of advanced fixes included in the Pro Plan are custom coding, optimization of the website speed, and the addition of new features that require complex implementation.
5. Are there any limitations on the number of issues that can be fixed under each plan?
There are no limitations on the number of issues that can be fixed under each plan. However, the Basic and Pro plans include fixes beyond diagnosis, and additional charges may apply for more complex issues.
6. What is the turnaround time for issue resolution under each plan?
The turnaround time for issue resolution may vary depending on the complexity of the problem. Our team will provide you with an estimated time frame based on the nature of the problem.
7. How can I request a custom solution if my problem doesn't fit into the predefined plans?
If your problem doesn’t fit into the predefined plans, you can contact us about Custom Solutions. Our team will provide you with a detailed estimate for any additional support or services required. Please visit the contact page and send us a message about your issue that requires a custom solution.
8. Is the pricing for custom solutions fixed or does it vary based on the complexity of the issue?
The pricing for Custom Solutions may vary based on the complexity of the issue. Our team will provide you with a detailed estimate of the additional cost based on the specific needs.
9. Do the pricing plans include ongoing support or is it a one-time fee?
The pricing plans include a one-time fee for the specified service. For ongoing support, we offer a Maintenance Plan at an additional cost.
10. Are there any hidden costs or additional charges I should be aware of?
Our pricing plans are transparent and there are no hidden costs or additional charges associated with the Basic or Pro plans. However, if there is a specific feature or service that you require which is not covered in these plans, we will provide you with a detailed estimate of the additional cost. We believe in open communication and will always inform you upfront about any additional charges before proceeding with the work
11. Can I cancel or change my plan at any time?
Yes, you can cancel or change your plan at any time. If you cancel mid-service, you may still be charged for the portion of the service that has already been provided.
12. What kind of customer support can I expect if I choose SwiftPress Support?
If you choose SwiftPress Support, you can expect exceptional customer support and timely responses from our experienced WordPress professionals. Our team will work diligently to provide tailored solutions to meet your specific needs.
13. How can I contact SwiftPress Support to get started or inquire about additional information?
You can contact SwiftPress Support through the website to get started or inquire about additional information.
14. Can SwiftPress Support handle websites built on platforms other than WordPress?
While our specialty is WordPress websites, we can also handle websites built on other platforms. Our team of professionals has experience working with a variety of website platforms and can provide comprehensive solutions. We can offer solutions for Shopify, Wix, and other popular website services.
15. Do you offer any guarantees or refunds if the issue persists after the fix?
If the issue persists after the fix, we offer a satisfaction guarantee. Our team will work to find a solution that meets your needs and ensures your website is running smoothly. However, we do not offer refunds for services provided.